PRIVACY POLICY

“Personal information” refers to “personal information” as defined by the Personal Information Protection Act and means information about a living individual, including the name, date of birth, address, telephone number, contact information, and other descriptions that identify a specific individual. It also includes data such as appearance, fingerprints, voiceprints, and insurer numbers of health insurance cards, which can identify a specific individual on their own (personal identification information).

The Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver’s license number when users register to use the Services. The Company may also collect information related to transactions and payments, including personal information, conducted between users and the Company’s business partners (including information providers, advertisers, and advertising distributors, hereinafter referred to as “partners”).

The purposes for which the Company collects and uses personal information are as follows:

• 1.To provide and operate the Services.
• 2.To respond to inquiries from users (including identity verification).
• 3.To send emails about new features, updates, campaigns, and other services provided by the Company.
• 4.To contact users when necessary, such as for maintenance or important notifications.
• 5.To identify and refuse service to users who violate the Terms of Use or attempt to use the Services for fraudulent or improper purposes.
• 6.To allow users to view, modify, or delete their registered information and check their usage status.
• 7.To charge users fees for paid services.
• 8.For purposes incidental to the above purposes.

The Company may change the purposes of use of personal information only if such changes are reasonably deemed relevant to the original purposes.
If there is a change in the purposes of use, the Company will notify users of the updated purposes or publicly announce them on this website in a manner prescribed by the Company.

The Company will not provide personal information to third parties without prior user consent, except in the following cases or when permitted by the Personal Information Protection Act or other laws and regulations:

• 1.When it is necessary to protect a person’s life, body, or property and obtaining the user’s consent is difficult.
• 2.When it is particularly necessary to improve public health or promote the sound growth of children, and obtaining the user’s consent is difficult.
• 3.When it is necessary to cooperate with a national or local government agency or an entity entrusted by them to execute affairs as prescribed by law, and obtaining user consent could impede such execution.
• 4.When the following items have been notified or announced in advance, and the Company has reported such provision to the Personal Information Protection Commission:
  • Inclusion of providing information to third parties in the purposes of use.
  • Data items to be provided to third parties.
  • Means or methods of provision to third parties.
  • Stopping the provision of personal information to third parties upon user request.
  • Methods of accepting user requests.

Notwithstanding the provisions above, the following cases are not considered third-party provision:

• 1.When the Company entrusts all or part of the handling of personal information within the scope necessary for achieving the purposes of use.
• 2.When personal information is provided due to business succession from a merger or other reason.
• 3.When personal information is jointly used with specific persons, and the user is notified in advance or has easy access to the scope of joint use, items of personal information, purposes of use, and the name or title of the responsible person.

When the Company receives a request for disclosure of personal information from the user, the Company will disclose such information to the user without delay. However, if disclosure falls under any of the following categories, the Company may withhold disclosure in whole or in part. If a decision to withhold disclosure is made, the Company will notify the user without delay. A fee of 1,000 yen will be charged per disclosure request:

• 1.When disclosure could harm the life, body, property, or other rights or interests of the user or a third party.
• 2.When disclosure could significantly hinder the proper conduct of the Company’s business.
• 3.When disclosure would violate laws or regulations.

Notwithstanding the provisions above, information such as history or characteristic data that is not personal information will, in principle, not be disclosed.

• 1.Users may request the Company to correct, add, or delete (hereinafter referred to as “correction, etc.”) their personal information held by the Company if it is incorrect, using the procedures prescribed by the Company.
• 2.If the Company determines that it is necessary to respond to such requests, it will make the correction, etc., without delay.
• 3.The Company will notify the user without delay when a correction, etc., has been made or when a decision is made not to make such a correction.

• 1.If the user requests the suspension or deletion (hereinafter referred to as “suspension, etc.”) of personal information due to reasons such as use beyond the scope of the purposes or acquisition by improper means, the Company will investigate without delay.
• 2.If, based on the investigation, it is determined that the request is justified, the Company will suspend the use, etc., without delay.
• 3.The Company will notify the user without delay of the suspension, etc., or a decision not to suspend the use.
• 4.Notwithstanding the preceding two paragraphs, if suspension, etc., involves excessive costs or is otherwise difficult to implement, and if alternative measures can protect the user’s rights and interests, the Company will take those alternative measures.

• 1.The content of this Policy may be changed without notifying users, except as otherwise provided by laws or this Policy.
• 2.Unless otherwise specified by the Company, the revised Privacy Policy will take effect when posted on this website.

For inquiries regarding this Policy, please contact the following:

ITADORI SAUNA
Address: 5877-1 Itadori, Seki City, Gifu Prefecture, 501-2901, Japan
Email Address: booking@itadori-sauna.com